Privacy Policy

1. Information We Collect

We collect the following types of information:

• Account information: Email address, name, and profile picture provided via Google OAuth.
• Usage data: Pages visited, features used, and interactions with companion characters.
• Chat content: Messages you send to AI companions to enable conversation continuity.
• Transaction data: Spark purchase history and unlock records.

2. How We Use Your Information

We use collected information to:

• Provide and improve the ONLYGENS service
• Personalize your AI companion experience
• Process Spark transactions
• Ensure platform safety and prevent abuse
• Communicate service updates and important notices

3. Data Storage and Security

Your data is stored securely using Supabase infrastructure with row-level security controls. We implement industry-standard security measures to protect your information. Chat content is stored to enable conversation memory features; you may request deletion at any time.

4. Data Sharing

We do not sell your personal information to third parties. We may share data with service providers who assist in operating our platform (e.g., cloud storage, AI processing), subject to confidentiality agreements. We may disclose information when required by law.

5. Cookies and Tracking

We use cookies and similar technologies for authentication and session management. These are essential for the service to function and cannot be disabled. We do not use third-party advertising trackers.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Export your conversation history

To exercise these rights, contact us at the address below.

7. Data Retention

We retain your account data for as long as your account is active. Upon account deletion, personal data is removed within 30 days, except where retention is required by law.

8. Children's Privacy

ONLYGENS is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that a minor has provided personal information, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of significant changes via email or in-app notification.

10. Contact

For privacy-related questions or requests, contact us at privacy@onlygens.net.